Using the Locked on the Rock Escape Rooms website and attending our sessions/events requires acceptance of the following:
1.1 Nothing in these terms and conditions is intended to cause you any loss of rights or inconvenience.
1.2. The game is designed for a team of 2-6 people per room. The allowance of any more than 6 persons per game room is up to the discretion of Locked on the Rock employees only.
1.3 The trademarks, logos, graphics, and games displayed on the website are the property of Locked on the Rock Escape Rooms. You are not permitted to use these without the prior written permission of Locked on the Rock Escape Rooms and you accept that any such use may constitute an infringement of the relevant owner’s rights.
1.4. These terms and conditions and any contract concluded incorporating these terms and conditions shall be governed by Bermudian law and all disputes shall be submitted to the exclusive jurisdiction of the Bermudian courts.
1.5. All the terms of any contract are included or assigned to within these terms and conditions.
1.6. We may link to 3rd party websites and we cannot accept any responsibility for this and you use them at your own risk.
1.7. Locked on the Rock Escape Rooms collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensure that the privacy of your personal information is protected.
1.8. Due to the nature of the game no photos or recordings can be taken inside the room whatsoever.
1.9. Locked on the Rock Escape Rooms expects our visitors and customers not to disclose any details of the game directly or indirectly to the public.
1.10. Locked on the Rock Escape Rooms may contact you from time to time with offers and promotions via email or phone.
1.11. Locked on the Rock Escape Rooms is entitled to charge the guests for any damage, which is intentional or caused by misuse of items.
1.12. While you are on our premises, you must follow our rules and regulations, adopt proper standards of behaviour, and cooperate with our employees at all times.
1.13. Locked on the Rock Escape Rooms does not tolerate any kind of bullying or harassment towards its employees.
1.14 Due to the nature of the sessions, Locked on the Rock Escape Rooms owners and employees will have full viewing and hearing capabilities of participants whilst they are in the room.
2. LOCKED ON THE ROCK ESCAPE ROOMS WEBSITE
2.1. The website www.lockedontherock.com is owned and operated by Red Swan Ltd.. The company holds the right to amend or vary these terms and conditions including any of the contents of the website from time to time at its sole discretion without prior notice.
2.2. The hereinafter terms apply to the use by any visitor of the Locked on the Rock Escape Rooms website and should be read carefully before any use.
2.3. Locked on the Rock Escape Rooms does its best to supply you with the most current and accurate information on its website.
2.4. The Locked on the Rock Escape Rooms website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website.
2.5. You are not permitted to link to or use all or any part of the Locked on the Rock Escape Rooms website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.
2.6. You accept that the Internet is not fully secure. Locked on the Rock Escape Rooms will take all appropriate steps to protect the security of any payment and debit / credit card information though Locked on the Rock Escape Rooms shall not be liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.
2.7. Locked on the Rock Escape Rooms shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.
3.1. All promotional materials are not applicable during peak operating days (Fridays, Saturdays and Sundays) and public holidays. Availability of all promotional materials are subject to Locked on the Rock Escape Rooms discretion during peak operating days and public holidays.
3.2. Only person(s) who are at least 18 years of age are permitted to book a Session.
3.3. It is your responsibility to check that any Sessions issued to you are accurate.
3.4. Any purchase of a Session is only valid when processed by Locked on the Rock Escape Rooms.
3.5. We do not allow transfer of games to another party. You need to contact us under special circumstances.
3.6. Sessions may not be transferred or resold for commercial purposes or at a premium. If a Session is transferred or resold in breach of this condition, the bearer of the Session or the person claiming the right to attend, will be refused admission to the Session.
3.7. You are entirely responsible for entering your details correctly on the Online Booking Form. By submitting an Online Booking Form you warrant to Locked on the Rock Escape Rooms that all details supplied by you are true and accurate.
3.8. You receive the confirmation of your booking via email only. Locked on the Rock Escape Rooms will not send further confirmation via post or text message.
3.9. Online bookings can be made only two months in advance. For more advanced bookings, please contact Locked on the Rock Escape Rooms via email or phone.
3.10. All bookings are final as this is a LIVE event. No cancellations are permitted within less than 24 hours of your booking.
3.11 The only language available for the conclusion of a booking contract online is English.
4. PRICE AND PAYMENT
4.1. The price of a session per person and per room is stated on the Locked on the Rock Escape Rooms website in the Pricing & Booking section.
4.2. The price of a public room is set according to the number of people in a session (2 – 6 persons). The price of a private room is determined by the room itself and the amount of people that then take part.
4.3. Bookings can be made online on the Locked on the Rock Escape Rooms website, via phone, email or in person at the branch.
4.4. Locked on the Rock Escape Rooms accepts Visa and/or MasterCard, and cash in Bermuda Dollars or United States Dollars. No other form of payments will be accepted.
4.5. Full payment of the booking is collected upon arrival.
4.6. If less people attend the game than are booked, the price difference will not be reimbursed.
4.7. If more people attend the game than are booked (up to 6 persons a room), providing there is still space in the room, the extra can be paid upon arrival at the game.
5. LATE ARRIVALS, NO-SHOWS, AND CANCELLATIONS
5.1. Locked on the Rock requires teams to arrive at least 15 minutes prior to their booked time. Late arrivals may not receive extra time in the room or a discounted price to compensate. The game clock begins at the booked time.
5.2. Locked on the Rock Escape Rooms is not liable for any delays or obstructions causing delay to your arrival caused by bad weather, strikes, protests, floods, traffic jams, civil unrest or any other reason. It is your sole responsibility to arrive on time according to your booking.
5.3. A booking becomes a no-show and entry will be declined if the team is 15 minutes or more late. In such a situation Locked on the Rock will not reimburse any and all deposits that have been made towards the booking. To re-book another session, it must be of your own expenses and according to current availability.
5.4. Locked on the Rock Escape Rooms is a LIVE event so once the booking is confirmed refunds or cancellations are not accepted.
5.5. Teams can reschedule their booking time at any point prior to their original booked time. A confirmation email or text message will be sent, outlining the details of the new booking. The original booking will not be rescheduled until a new time has been confirmed by Locked on the Rock Escape Rooms.
If you need to contact Locked on the Rock Escape Rooms, you can do so using any of the following methods:
– email: firstname.lastname@example.org
– telephone: 441 232 5687
7. SAFETY AND ENJOYMENT
7.1. All participants must sign the provided ‘Locked on the Rock Waiver and Release of Liability’ before entering the game rooms.
7.2. Parents and/or guardians must sign a waiver on behalf of any child under the age of 18, allowing them to participate in the sessions. Any child under the age of 13 must have a Parent or guardian present in the room with them.
7.3. Each Locked on the Rock Escape Rooms player will be instructed before their session by their assigned Game Master. After learning the rules, each player will participate in the session at their own risk. Also, Locked on the Rock Escape Rooms is not liable for any (personal or equipment) damages caused by room misuse or not following the rules described before the session.
7.4. People under influence of alcohol or on non-prescribed drugs might be turned away and the session becomes a no-show. We reserve the right to refuse entry to any person who is unfit, abusive or unsuitable in any way at the sole discretion of the owners and staff of Locked on the Rock Escape Rooms.
7.5. Drinks and food may not be brought into the reception or rooms.
7.6. To be admitted, you must confirm the full name of the booker and might be asked to confirm phone number and email address as well as show ID and credit card.
7.7. Any children under 13 must be accompanied by at least one adult at all times.
7.8. Locked on the Rock Escape Rooms has limited waiting areas and so early arrivals will be asked to return at the correct time.
7.9. Locked on the Rock Escape Rooms recommends customers to wear comfortable clothing for the game. We provide a safe place for valuables.
8. SOCIAL MEDIA
8.1. Locked on the Rock Escape Rooms employees may take photos of participants and you accept and agree that these photos may be posted on social media sites such as, but not limited to, Facebook, Instagram, Twitter etc.
9. COPYRIGHT & CONFIDENTIALITY
9.1. All names, designs and slogans used on the website, in any marketing and at the premises are the copyright of Locked on the Rock Escape Rooms and its owners. No use or reproduction of any kind is allowed.
9.2. All players at Locked on the Rock Escape Rooms, by making a booking, agree to not to discuss, divulge or circulate any information regarding the content of the sessions or any other proprietary information. By playing the session, all players agree not to pass on this information or they will render themselves liable to prosecution under breach of confidentiality rules.
9.3. All game designs, set designs, puzzles, and puzzle-related props are the intellectual property of Locked on the Rock and may not be copied, transferred, sold or disclosed by any persons aside from authorized Locked on the Rock managers and directors.